ShippingPolicy

We ship worldwide to 22 countries from our facility. All orders are processed within 1 business day.
(Argentina, Australia, Austria, Belgium, Canada, Denmark, Egypt, Finland, France, Germany, India, Indonesia, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States and Vietnam. Please note: Shipping is not available to military zones, conflict areas, restricted territories, PO boxes, or remote and offshore islands that are not covered by standard international courier services. Orders placed with delivery addresses in such areas may be cancelled or refunded at our discretion.)

Shipping Options and Delivery Times
We offer one types of shipping services to accommodate customer needs:
• Order cut off time (for calculating your handling time and shipping time): 12:00 AM(Egypt, Morocco), 1:00 AM next day(United Kingdom), 2:00 AM(Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland), 3:00 AM(Türkiye, Russia), 4:00 AM(United Arab Emirates), 6:00 AM(Pakistan), 7:00 AM next day(Bangladesh), 8:00 AM(Singapore, Malaysia), 9:00 AM(Japan, South Korea), 10:00 AM(Thailand, Vietnam, Indonesia), 11:00 AM(Australia), 1:00 PM(New Zealand), 5:00 PM(United States – Los Angeles), 8:00 PM(United States – New York, Canada), 9:00 PM(Argentina)

• Order handling time (day): 1 day
• Free Shipping: about 4-10 business day (business day range: Monday to Saturday)

Shipping Costs
Shipping is free for all destinations and for both Standard and Express services unless otherwise stated during checkout.

Order Processing
Orders are processed and handed over to the carrier within 1 business day (Monday through Friday). Orders placed on weekends or public holidays will be processed on the next business day.

Service Coverage
We currently do not ship to military addresses (APO/FPO) or certain remote regions where carriers are unable to deliver.

Duties and Taxes
We will pay Duties and Taxes for your order.

Shipping Guarantee & Lost Packages
Occult Nexus is responsible for packages that become lost or damaged during transit. If your parcel is delayed or does not arrive within the estimated timeframe, please contact us for resolution.

Order Tracking
Once your order ships, a tracking number will be sent to your email so you can monitor delivery progress.

Customer Support
For any questions related to shipping, delivery, or order support, please contact us at:
support@occultnexus.com